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Companies are often wary of employing freelance trainers
when setting up a new project/projects or contemplating a
'roll out' operation or ‘change' scenario. There are
however distinct advantages to using freelance as against
permanent resources, and some of these are outlined as follows.
1. Financial
Although the initial costs (hourly/daily rate) of freelance
trainers may seem expensive, this has to be set against the
fact that there are without costs of in house benefit packages,
no pensions commitment, no payment for holidays or sick time
etc.
Also, the cost is fixed, purely for the term of the contract,
and can be budgeted into the overall project. Once the project
(and contract) are completed, there are no ongoing employment
costs or costs of redundancy etc.
2. Skills
Often a client does not have the requisite expert skills in
house that are required to produce training quickly and effectively
for a new project or roll out. It is often more cost effective
to employ a freelancer who has these skills, than waiting
for existing employees to gain sufficient depth of knowledge
and expertise.
However, as part of the freelance contract, the client should
arrange that the freelancer transfer those skills required
to permanent employees for ongoing maintenance of the project
after the contract has finished.
3. Focus on the project
Permanent employees often have their own personal priorities.
They are concerned with day to day 'office politics', enhancing
their career and promotion prospects etc. Combine this with
time spent on company activities, such as meetings etc. and
in most companies the actual applied working time of the average
employee is only about 50% of their time at work.
Freelance workers have no interest in company politics, career
chasing, internal meetings etc. and tend to focus 100% on
the project they are working on. The freelancer has a fixed
deadline, i.e. the end date of the contract and will normally
always ensure that the work is completed to the project milestones.
4. Commitment
A freelancer is only as good as their last project. They tend
to gain employment mostly by referral and it is in their interest
therefore, to always do as good a job as possible on each
project. There is no advantage to the freelancer in spinning
out the project unnecessarily, as this would reflect on future
opportunities.
This means that you tend to get 100% commitment throughout
the project, as a freelancer will tend to avoid all distractions
and try to complete the project ahead of milestones where
possible. After all, there is normally no 'overtime' pay for
the freelancer and therefore no advantage in making the work
last any longer than necessary.
5. Project planning
Normally, a freelancer will commit to a project without provision
for vacations or other time off. This makes it easier when
setting up project plans and milestones, as the potential
of employees requesting time off does not have to be factored
into the project plans.
6. Desire to work
The freelancer does not have the comfort zone of permanent
employment and is hungry to work.
Their motivation is normally extremely high and does not require
any external stimulation, as is often the case with long-term
permanent employees.
7. Up to Date Skills/Qualifications
The freelance trainer has to compete in a constantly changing
marketplace for contracts of varying requirements. For this
reason they tend to constantly update their skills and certifications
to attract work from customers. You will often find that freelance
trainers have one or more of the following qualifications
- IITT, CIPD, ITOL, ISMA or ECDL as well as accreditations
from relevant vendors, and they are constantly updating them
in order to secure contracts. This gives you recognised quality
that you have not had to finance.
8. Work force motivational factors
Using an external expert consultant can demonstrate to your
work force that the company is committed to adding value to
their personal development. Using internal staff does not
always create the same feeling that the company is willing
to spend to increase employee skills.
Using an external consultant can provide more freedom of
expression and opinion by delegates during the training sessions.
Your delegates will feel less constrained by internal company
politics and restrictions when discussing things with an external
consultant, who they do not perceive as part of the ‘company
machine'. This can lead to much more open discussion and participation
by delegates, which can greatly enhance the effectiveness
of the training.
9. Wide ranging experience and fresh ideas
Invariably freelance consultants, by the very nature of their
work, will have worked across a wide and varied cross section
of industries and organisations, in both the private and public
sectors. They can provide valuable ‘real world' experience
and ideas that your staff may not have knowledge of, due to
having to focus on their normal day-to-day occupations. This
can be invaluable during times of change and can promote a
sense of ‘thinking outside of the box' by delegates
and staff that they have contact with.
Summary
So, if you are considering a new project, roll out or change
scenario, think carefully about how it will be resourced.
In many cases, you will find the best solution is to use freelance
resources to complement your existing workforce.
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